2025 Rock Partner Survey

Feedback on Triumph Tech as a Rock RMS integrated partner is overwhelmingly positive, with clients consistently praising their professionalism, technical expertise, responsiveness, and deep understanding of ministry needs. Triumph is valued not only for their ability to deliver high-quality web, mobile, and data solutions, but also for their strategic insight, communication skills, and willingness to engage as true partners. Many churches highlighted long-term relationships built on trust, appreciation for Triumph’s thoughtful guidance, and their ability to step in during complex or urgent situations. Their work has included major implementations, app launches, website redesigns, support retainers, and troubleshooting. Triumph's dedication to ministry outcomes, problem-solving approach, and consistent delivery of innovative, impactful solutions have made them a standout partner across diverse church technology initiatives.

Feedback on DTS as a Rock RMS integrated partner is overwhelmingly positive, with respondents frequently highlighting the team’s professionalism, technical expertise, responsiveness, and deep understanding of ministry needs. DTS is praised for their reliability, proactive problem-solving, and consistent ability to meet deadlines, even going above and beyond when challenges arise. Many see them not just as a vendor but as a trusted extension of their internal teams. Their work spans long-term partnerships, full-scale migrations, app and website development, and support for smaller churches with limited resources. DTS is widely appreciated for their kindness, transparency, and the strong value they deliver, earning high levels of trust and satisfaction across the board.

Feedback on Kingdom First Solutions (KFS) is largely positive, with many respondents commending their attentiveness, thoroughness, and personalized approach to client support. They are praised for being deeply invested in church ministries, providing insightful guidance, and maintaining a flexible and honest approach to custom versus core-supported Rock RMS solutions. Their responsiveness through Slack and willingness to engage deeply with client issues have made them a valued and trusted partner, especially under retainer relationships. The overall sentiment reflects high satisfaction with KFS’s support services, ongoing commitment to client success, and their unique practice of offering spiritual encouragement through prayer for clients.

Overall, feedback on 9 Embers as a Rock RMS integrated partner is largely positive, highlighting their team’s responsiveness, expertise, and collaborative spirit. Many respondents praised individual team members, particularly for their technical knowledge, solution-oriented mindset, and consistent availability. Clients value their flexibility, especially in retainer-based support relationships, and several noted strong ongoing relationships across multiple projects. The general sentiment portrays 9 Embers as a capable and dependable partner, particularly strong in ongoing support and relationship management.

Feedback on BEMA as a Rock RMS integrated partner reflects generally positive experiences, emphasizing their strong technical expertise, reliability, and understanding of church needs. Many respondents praised their subject matter knowledge, particularly with Azure migrations, retainer support, and their ability to provide tailored and scalable solutions. Their use of tools like Trello and regular communication practices was appreciated, as was their responsiveness during emergencies and project challenges. Most comments portray BEMA as a knowledgeable, committed partner with a solid grasp of ministry-oriented technology needs.