AI Generated Summary
Feedback on DTS as a Rock RMS integrated partner is overwhelmingly positive, with respondents frequently highlighting the team’s professionalism, technical expertise, responsiveness, and deep understanding of ministry needs. DTS is praised for their reliability, proactive problem-solving, and consistent ability to meet deadlines, even going above and beyond when challenges arise. Many see them not just as a vendor but as a trusted extension of their internal teams. Their work spans long-term partnerships, full-scale migrations, app and website development, and support for smaller churches with limited resources. DTS is widely appreciated for their kindness, transparency, and the strong value they deliver, earning high levels of trust and satisfaction across the board.
Survey Processing Methodology
All reviews in this survey were voluntarily submitted by members of the community, and Spark has refrained providing any ratings themselves. The overall ratings presented in this report represent an average of the community's individual ratings. The comments provided by participants have been consistently summarized using ChatGPT with the guiding prompt below.
Below are a series of comments from a survey we did on a Rock RMS integrated partner My Well. Please summarize the comments in a way that is professional, concise, and accurate and in a single paragraph.
It's important to note that a very small subset of ratings was excluded from the analysis for the following reasons:
- Submissions that provided a rating score but accompanied it with comments indicating they had insufficient knowledge of the service.
- Ratings submitted by integrated partners who rated either themselves or their competitors were omitted from the analysis. These ratings were deemed potentially biased due to a perceived conflict of interest.