Question

Photo of Kent Shilts

0

Check-in Desktop Client

1

checkin.jpg

Downloaded the new v3.0 Windows Check-in Client last week and I have not yet been able to get this version running. I have been using the old version for a few months now at our church with only minimal problems. As in the previous version there is no scrolling on this intro screen and there is no Go or Next button visible. In the previous version I was able to tab down and click the invisible button manually, but this new version I am no longer able to do this. I have uninstalled and reinstalled several times on different computers with the same issue occurring. Is anyone else experiencing this? Also if this is a bug it would be nice to have the previous version of the client available somewhere so I could use check-in still.

 

Thanks,

Kent Shilts

  • Jay Greentree

    Jay Greentree

    Try changing your screen resolution. I had to do this on my local dev system at home. As far as Windows versions Windows 10 seems to have some issues with the Check-in client if we use the windows software. However if we use the browser it works fine.

    • Photo of Arran France

      0

      Have you sorted this out yet?

       

      • Kent Shilts

        Kent Shilts

        Kinda. I get this one working by tabbing to the bottom of the menu options and then pressing tab one more time which highlights the Zoom Level box and pressing tab once more immediately followed by pressing return voila it works. Not sure why the desktop client does not play well with my computers, maybe I am running a non supported windows OS?