<p>If you look at Admin | System Settings | Jobs Admin do you see the KeepAlive job running successfully every minute, or does it show an error? It’s not realistic to leave a form open for an hour or more then come back to it to proceed, but it should not be timing out within a few minutes for sure.&nbsp;</p>

<p>I dont see a keep alive job running. Is that something I need to set up? How do I set that up?</p>

<p>Sorry, it's actually called Job Pulse. Should be at the top of your jobs list. Does it show that it ran with the last minute, with success?</p>

<p>yes I see job pulse and yes it is running with no problems. As long as I dont stop entering data on a page longer than a few minutes it seems to be fine. It does happen sometimes when I click on another tab in my browser to go to another website and then come back. Im usually not on the other website for more than a few minutes.</p>

<p>Ok, something else must be going on, then. Where is your site hosted? It sounds like it might be shutting down your app within a very short timeframe of no activity.</p>

<p>we created a virtual machine on microsoft azure</p>

<p>Ok, that should be fine. Lots of people host Rock on Azure without this issue, so it must be something else. At this point I'd invite you to join the rock Slack team at <a href="www.rockrms.com/slack">www.rockrms.com/slack</a>, which is our real-time chat platform where things like this can usually be resolved easier due to the real-time nature vs. this slow back-and-forth. I would post your original question, along with your hosting specifics, in #hosting or #troubleshooting there, and those that know more than I will jump in to help.<br></p>

<p>I will do that. Thanks so much for your help.</p>