Question

Photo of Betty Cross

0

Check-in set up issue

1

I am trying to set up the check-in for our children's ministry.   I have set up our groups, service times, and placed check marks in the appropriate boxes on the schedule grid.  When I go to checkin and select the information on the main page (options) and then select OK, I get the message "Check-in is not active.  There are no current or future schedules ...".  I am thinking I missed a step somewhere, but can't figure out what I missed.  Thanks!

  • Photo of Jim Michael

    1

    Are your check-in kiosks set up to check in for a location your rooms are in? Under general | checkin | devices edit the kiosk(s) and make sure they are confirmed to handle the correct locations. Example: if your rooms are at a particular campus, the kiosks at that campus must be configured with that campus location. 


    Also, when you start the kiosk you're picking all of the check-in Areas that hold your kids groups, right?