Question

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Abnormal Number of External Users

Aaron Porter posted 5 Years Ago

Hello!

This morning Rock has been reported ~300 active external users. That has been constant for the past two hours, going from being active to the past 5 minutes to 15 minutes and back again.

Any ideas as to what this could be? My first thought is something related to APIs. I did just enable Frontporch's own reporting tools.

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- Jim Michael replied 5 Years Ago
Are you just seeing 300 visitors (green bubble) or people actually logged in? I agree that it's suspicious that you noticed it after enabling FP... I do think it logs in with an API key, which is really just a user (with a login) under the hood, so I wonder if this is just a side effect of that and "working as designed."
You might hop over to https://chat.rockrms.com and ask if anyone there has seen similar... we haven't, but we don't use FrontPorch, either.
Edit Answer

Are you just seeing 300 visitors (green bubble) or people actually logged in? I agree that it's suspicious that you noticed it after enabling FP... I do think it logs in with an API key, which is really just a user (with a login) under the hood, so I wonder if this is just a side effect of that and "working as designed."You might hop over to https://chat.rockrms.com and ask if anyone there has seen similar... we haven't, but we don't use FrontPorch, either.
Are you just seeing 300 visitors (green bubble) or people actually logged in? I agree that it's suspicious that you noticed it after enabling FP... I do think it logs in with an API key, which is really just a user (with a login) under the hood, so I wonder if this is just a side effect of that and "working as designed."You might hop over to https://chat.rockrms.com and ask if anyone there has seen similar... we haven't, but we don't use FrontPorch, either.
Are you just seeing 300 visitors (green bubble) or people actually logged in? I agree that it's suspicious that you noticed it after enabling FP... I do think it logs in with an API key, which is really just a user (with a login) under the hood, so I wonder if this is just a side effect of that and "working as designed."You might hop over to https://chat.rockrms.com and ask if anyone there has seen similar... we haven't, but we don't use FrontPorch, either.
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