0 Rock Shop Errors 1 David Hanson posted 5 Years Ago I'm having a strange issue, which may be related to the issues I experienced during my recent upgrade to 8.5. When I navigate to Rock Shop, the page loads and I see the various plugins that are available; however, I receive an error when attempting to click on a plugin, or when I click on the Purchases and Account links under "Store Links". When I click on a plugin, I receive a message indicating, "Store Currently Not Available". When I click on Purchases (under Store Links), I get a notification page of, "That Wasn't Support to Happen" with the following Exception: JsonReaderException in Newtonsoft.Json Message Unexpected character encountered while parsing value: <. Path '', line 0, position 0. Stack Trace at Newtonsoft.Json.JsonTextReader.ParseValue() at Newtonsoft.Json.JsonTextReader.Read() at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.ReadForType(JsonReader reader, JsonContract contract, Boolean hasConverter) at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.Deserialize(JsonReader reader, Type objectType, Boolean checkAdditionalContent) at Newtonsoft.Json.JsonSerializer.DeserializeInternal(JsonReader reader, Type objectType) at Newtonsoft.Json.JsonConvert.DeserializeObject(String value, Type type, JsonSerializerSettings settings) at Newtonsoft.Json.JsonConvert.DeserializeObject[T](String value, JsonSerializerSettings settings) at Rock.Store.PackageService.GetPurchasedPackages(String& errorResponse) at RockWeb.Blocks.Store.PurchasedPackages.DisplayPackages() at RockWeb.Blocks.Store.PurchasedPackages.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) When I click on "Account", I receive a notification page of, "We Can't Find That Page" (using the URL of http://www.rockrms.com/Rock/Organization/EAAAAKpQBT3pyODvAaNm9/C0vES07V0z98uc2PLYMfT7T1dUr+A7uYB6s+p++nQVdN5cOjjKW8ebql11lGwbC3LGJkg=) I don't think this is a file issue as I can successfully access these links using my test Rock 8.5 instance and my production instance has the exact copy of files. So this must be a DB issue in that my production database has different values in a table (or tables) than my testing DB (which works). Can someone tell me what tables are accessed for these links so I can compare my testing DB with my production DB?