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Content Channel Expiration Not Working

Kathryn Kent posted 1 Month Ago

I have a few content channels and I have tried to set a few series or events to expire after a certain time so they don't show on the website anymore, but it's not working and they are still showing up after the expiration date. I attached an image as an example of where it is.

Screenshot_2024-11-13_at_8.31.13 AM.png

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- Luke Taylor replied 1 Month Ago
Hey Kathryn,
On the page / block where you are showing your content, which is probably a Content Channel View block, have you set filters to only show content where the start date is less than or equal to the current date, and the expiration date is greater than or equal to the current date?
Make sure you're filtering for those and see if that changes the behavior.
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Hey Kathryn, On the page / block where you are showing your content, which is probably a Content Channel View block, have you set filters to only show content where the start date is less than or equal to the current date, and the expiration date is greater than or equal to the current date? Make sure you're filtering for those and see if that changes the behavior. <img style="width: 100%;" src="/Content/RockExternal/Users/LTaylor/content-channel-list.png" alt="content-channel-list.png"> 
Hey Kathryn, On the page / block where you are showing your content, which is probably a Content Channel View block, have you set filters to only show content where the start date is less than or equal to the current date, and the expiration date is greater than or equal to the current date? Make sure you're filtering for those and see if that changes the behavior. <img style="width: 100%;" src="/Content/RockExternal/Users/LTaylor/content-channel-list.png" alt="content-channel-list.png"> 
Hey Kathryn, On the page / block where you are showing your content, which is probably a Content Channel View block, have you set filters to only show content where the start date is less than or equal to the current date, and the expiration date is greater than or equal to the current date? Make sure you're filtering for those and see if that changes the behavior. <img style="width: 100%;" src="/Content/RockExternal/Users/LTaylor/content-channel-list.png" alt="content-channel-list.png"> 
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- Brian Wilkie replied 1 Month Ago
Thanks Luke I was having the same issue - but I found that I needed a more complex filter because not all items have been set with a start or expiry date. Hope this helps, Kathryn.
Kathryn, I hope you are connected to Rocket Chat for future questions, there is a lot of help readily available there.
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Thanks Luke I was having the same issue - but I found that I needed a more complex filter because not all items have been set with a start or expiry date. Hope this  helps, Kathryn.<img src="/Content/RockExternal/Users/bilkie/start_expire_filter.png" style="width: 100%;" alt="start_expire_filter.png">Kathryn, I hope you are connected to Rocket Chat for future questions, there is a lot of help readily available there.
Thanks Luke I was having the same issue - but I found that I needed a more complex filter because not all items have been set with a start or expiry date. Hope this  helps, Kathryn.<img src="/Content/RockExternal/Users/bilkie/start_expire_filter.png" style="width: 100%;" alt="start_expire_filter.png">Kathryn, I hope you are connected to Rocket Chat for future questions, there is a lot of help readily available there.
Thanks Luke I was having the same issue - but I found that I needed a more complex filter because not all items have been set with a start or expiry date. Hope this  helps, Kathryn.<img src="/Content/RockExternal/Users/bilkie/start_expire_filter.png" style="width: 100%;" alt="start_expire_filter.png">Kathryn, I hope you are connected to Rocket Chat for future questions, there is a lot of help readily available there.
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