0 email statistics not working 1 Don Smallman posted 7 Years Ago Hi,Does anyone know why the Mailgun email statistics would stop showing up in the Rock communications history?Thanks,Don
Jim Michael 7 years ago Your mailgun account should be pointing at the Rock webbook, something like https://yourserver.com/webhooks/MailGun.ashx If mailgun cannot get to that URL, you won't have any stats. I'm only mentioning it in case you recently changed your public domain, and now Mailgun can't get to the old URL. You can easily verify if the webhook is accessible by browsing to it.
Don Smallman 7 years ago Thanks Jim!We didn't really change it. The RMS system moved from therockaz.org to admin.therockaz.org.But I am pretty sure that the problem existed before the move. I will test the webhooks though.
Don Smallman 7 years ago They are all set to http://www.therockaz.org/webhooks/Mailgun.ashxAnd NO they do not work. Is that because I move RMS to admin.therockaz.org from therockaz.org?I would have thought that the top level domain would cover the subdomains too.
Jim Michael 7 years ago Don, your webhook is pointing at www.therockaz.org but you don't have any web site at that url (the www hostname does not exist). I think if you go into Mailgun (NOT ROCK) and point the webhook at https://admin.therockaz.org/webhooks.MailGun.ashx it will likely start working.
Don Smallman 7 years ago Yes, just finished doing that and they now test fine. Duh... :-) Not sure why that was not obvious to me when I first looked at those. Thanks for your help!