Question

Photo of Scott Adams

0

Protect My Ministry

I keep trying to process background checks through PMM but I keep getting this error code (below). PMM has no idea how to help. Is there something I am missing?

Workflow Processing Error(s): Error in Activity: Submit Request; Action: Submit Request (Background Check Request action type) The 'Protect My Ministry' background check provider requires the workflow to have a 'Person' attribute that contains the person who the background check is for.

  • Photo of Jim Michael

    0

    It sounds like you might be trying to run the workflow directly... this particular workflow is designed to be run _only_ from the Person's detail page (click the Actions menu in the upper right when viewing the person who needs the background check.) This is so that the person (you're viewing) gets passed to the Background Check workflow and it knows who to run it for. If you launch the workflow from any other place it has no idea who you want to run it for and generates that error.