Question

Photo of DJ Grick

0

Is the installer working?

I have been trying to do a clean install but it keeps getting stuck configuring the database. It tells me the page will advance when done but does't. It beings up the loading bar for about a minute then just goes back the the page. If I click next again it loads for 2 seconds then back to the page. Is Has anyone else had this issue. This is the 5th try getting stopped here. The other thing that seemed odd was that it's still giving me the old (gray) installer even though the ROCKCast talked about and documentation is showing the new themed one. I tried downloading the start.aspx file again just in case I accidentally used the old one but still the same problem.
  • Photo of Jon Edmiston

    0

    We're still putting the final touches on the new installer, but you're more than welcome to give it a try. You can download it here. The only remaining issue occurs on certain Arvixe servers. If you get to the end and get a 500 error, just wait a couple of minute and hit reload it will eventually take you to the login page. We are attempting to engage their support team to help us solve this issue. Email details (jon(at)sparkdevnetwork.org) with how it goes for you.

     

     

    • DJ Grick

      Thanks, I loved the new installer but it ended with the 500 error...but even after 3 hours still wont go away.


      I am starting to wonder if I don't have a setting in Arvrixe wrong. I just don't know what.